5.4 Services at Universidade Nova de Lisboa

Student Support
The Social Welfare Services of the UNL (SASNOVA) provides students with direct social support; scholarships and emergency support and indirect support; food services, accommodation and health services, as well as support for sports and cultural activities.
In addition to SASNOVA, the Faculty of Science and Technology (FCT/UNL) offers services in relation to the integration of students in the Faculty including coaching and assistance to arriving foreign students in finding accommodation (including outside the University's residences) and providing vocational and psychological counseling.

SASNOVA is currently three Halls of Residence for students of the University, with in total of 452 beds. SASNOVA's Halls of Residence have their own regulations. These include acceptance conditions, use of equipment, internal discipline, and student participation in managing, conserving and cleaning the Halls. Priority is given to Portuguese scholarship students and foreign students on exchange programs. The Halls of Residence are Fraústo da Silva Halls (208 beds), Alfredo de Sousa Halls (176 beds), and Lumiar Halls (68 beds), the first being located in the Campus of the FCT at Caparica. More information on it at: http://sas.unl.pt/alojamento/rfs/frausto-da-silva-halls-of-residence

The Social Services of Universidade Nova de Lisboa (SASUNL) is running three canteens with snack bars and cafeterias, located at the university campuses. Nova students have access to all these catering units, as well as those in other higher education institutions in Lisbon such as Universidade Técnica de Lisboa, Universidade de Lisboa and Instituto Politécnico de Lisboa.

UNL provides several Libraries and Documentation Centres scattered through the different academic units. In the FCT Campus, the Library building has: around 6500 m$ ^2$ on 5 floors; 6 reading rooms with open access documentation; 40 individual study rooms; 8 group study rooms, informal reading room; coffee shop; exhibition hall; auditorium with 72 seats; 3 deposits for documentation, 550 reading places, wireless; 40 available computers; pests controlling system for documentation; equipment for disabled persons. The Documentation and Library Centre gives on-line access to a vast group of information resources thus supporting the teaching and learning success of the scientific activities developed at Caparica's Campus. In addition to these, Lisbon offers a wide number of libraries where you can find books and other educational material in several languages. You can find a complete list of Lisbon's libraries at: http://www.unl.pt/erasmus/estudantes-recebidos/guia-erasmus-2009-2010

Computer Labs
The Department of Computers Science has 10 labs, each with 30 seats and equipped with 15 desktop computers, connected in a network to a department server that maintains general purpose software used in the classes, as well as students individual areas. In addition, there are open rooms for M.Sc. and Ph.D. students with individual lockers.

Special Needs
SASNOVA is committed to helping disabled students, so as to promote their independence and inclusion into this academic context. Alfredo de Sousa Halls and Fraústo da Silva Halls each have two single rooms with a private bathroom that are equipped for disabled students. All buildings, lecture halls, laboratories and libraries at the FCT are accessible for students in wheelchairs.

Equal Opportunities
In case of unequal treatment during studies, students may present their complaints or requests for clarification to UNL Student Ombudsperson. More details available at: http://www.unl.pt/estudante/student-ombudsman

Both students' residences of the UNL have a limited number of small apartments that can be rented by students with family.

There exists a kindergarten in the campus of FCT, that can be used by children of students.

Language Learning
The Faculdade de Ciências Sociais e Humanas of Universidade Nova de Lisboa organizes Portuguese Language and Culture Courses aimed at students that wish to learn and enhance their knowledge of the Portuguese language and culture. The courses are also intended for Socrates/Erasmus and Erasmus Mundus students. The courses are organized in six learning levels, according to the Common European Framework of Reference for Languages, and can be half-yearly, summer or intensive. For further information please visit the courses website at: http://www.fcsh.unl.pt/clcp/

SASUNL have sporting facilities at Caparica Campus, namely for Handball, Basketball, Futsal, Tennis, Volleyball and also a training circuit. At http://sas.unl.pt/desporto/sport more information is available.

Students Networking
The six academic units of UNL, that award first cycle degrees, have student unions (AE). In addition to these, there is an Academic Federation, (FAUNL): http://ae.fct.unl.pt/Each academic unit is responsible for the activities sponsored, which are organized by each of the student unions. The University has several Tunas (traditional Portuguese student singing groups) two of them at the FCT (Antunia and Tuna Maria), several student theatre groups, of which the NNT (Núcleo Novo Teatro) is at the FCT, and a choir made up of university students, teaching and administrative staff.
There is a study centre for students in Lisbon, Ágora, located in Rua da Cintura do Porto de Lisboa, near the Tagus river and not far from de Cais do Sodré railway station. This centre is open 24 hours a day and has study rooms, graphic design services, computers and a bar: http://www.unl.pt/erasmus/estudantes-recebidos/guia-erasmus-2009-2010.